FAQ

Q: I can not access the Final Exam I just paid for?

    A: Once a Final Exam is purchased an email is sent to the email address you entered when paying/registering for the Final Exam. This email contains all the information needed to access the Final Exam including a direct hyperlink to the Exam you purchased, for that reason it is imperative that you enter your email address correctly when you register for the Final Exam.

 

Q: Can I pay for the Exam now to take advantage of a SALE and take the Exam later when I'm ready?

     A: Yes you can, the email sent to you when an Exam is purchased includes all the links needed to take the Exam when you're ready to do so. You may also Contact Us if you are experiencing any difficulties.

 

Q: How many CEU's do I have? 

     A:To view your state profile Click Here.

 

 

Q: How many CEU's do I need? 

     A: To view DEP's CEU requirements Click Here.

 

 

Q: I am having difficulty viewing/downloading course materail?

    A: If you are having difficulties viewing/downloading course material, please use Google Chrome as your internet browser to rectify issues.

 

 

Q: Can Drinking Water courses be applied to my Distribution and Drinking Water licenses?

     A: Yes, DS/DW course CEU's can be applied to both Water and Distribution license CEU requirements, please provide both license numbers when enrolling to take Final Exam. This rule ONLY applies to DS/DW courses.

 

 

Q: When will my State profile reflect the CEU's I earned?

     A: We submit CEU completion reports on a weekly basis (every Wednesday) to our State provider, so you can expect to see your CEU's within 7-10 business days.