Question 1

I can not access the Final Exam I just paid for?

Accepted Answer

Once a Final Exam is purchased an email is sent to the email address you entered when paying/registering for the Final Exam. This email contains all the information needed to access the Final Exam including a direct hyperlink to the Exam you purchased, for that reason it is imperative that you enter your email address correctly when you register for the Final Exam.

Question 2

How many CEU's do I have?

Accepted Answer

To view your state profile Click Here.

Question 3

How many CEU's do I need?

Accepted Answer

To view DEP's CEU requirements Click Here.

Question 4

I am having difficulty viewing/downloading course materail?

Accepted Answer

If you are having difficulties viewing/downloading course material, please use Google Chrome as your internet browser to rectify issues.

Question 5

Can Drinking Water courses be applied to my Distribution and Drinking Water licenses?

Accepted Answer

Yes, DS/DW course CEU's can be applied to both Water and Distribution license CEU requirements, please provide both license numbers when enrolling to take Final Exam. This rule ONLY applies to DS/DW courses.

Question 6

When will my State profile reflect the CEU's I earned?

Accepted Answer

We submit CEU completion reports on a weekly basis (every Wednesday) to our State provider, so you can expect to see your CEU's within 7-10 business days.

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